Policy Version: 1.0
Last Reviewed: August 2026
SpeakReal is committed to respecting your privacy and protecting your personal information in accordance with international data protection standards.
1. Who We Are
SpeakReal is a modern English conversation academy serving learners globally, dedicated to helping learners build confidence and fluency through real-world dialogue. For any privacy or data protection enquiries, you can contact our Privacy Team:
- Information Officer / Privacy Contact: SpeakReal Privacy Team
- Email: info@speakrealacademy.com
- Website: www.speakrealacademy.com
2. Personal Information We Collect
We collect only necessary personal information voluntarily provided by you when using our website, submitting an enquiry, or booking conversation sessions:
- Contact Enquiries & Bookings: Full Name, Email Address, Phone/WhatsApp Number, Preferred Session Type (One-on-One vs Group Sessions), and your personal learning goals or message.
- Communication Data: Records of correspondence when you contact us via email, form submission, or direct WhatsApp messaging.
- Technical Usage Data: Essential technical browser logs (IP address, device type, referrer URL) collected automatically by our hosting infrastructure (Vercel) to ensure platform stability and security.
3. Purpose of Processing Personal Information
We process your personal information strictly for legitimate business and educational purposes:
- To schedule, coordinate, and facilitate One-on-One and Group English conversation sessions.
- To respond to your enquiries, provide session details, and communicate updates.
- To tailor learning support and conversation topics to your specific background and fluency goals.
- To comply with applicable legal obligations.
4. Disclosure of Information to Third Parties
SpeakReal does not sell, rent, or trade your personal information to third parties. We disclose information only to service providers essential for operating our academy:
- Hosting Infrastructure: Vercel Inc. (cloud web hosting).
- Direct Messaging: WhatsApp (Meta Platforms) when you choose to connect with SpeakReal via direct WhatsApp link.
- Video Meeting Platforms: Google Meet / Zoom when scheduling online conversation sessions.
5. Storage, Retention & Security
Your personal information is stored securely. We retain personal records only for as long as necessary to fulfill the educational services requested or as required by applicable applicable data protection laws. Once records are no longer required, they are securely deleted or anonymised.
6. Your Data Subject Rights (POPIA & GDPR)
Under POPIA and international data protection laws, you have the right to:
- Access: Request confirmation of whether we hold personal information about you.
- Correction: Request the correction or updating of inaccurate or out-of-date personal information.
- Deletion / Objection: Request the deletion of your personal records or object to further processing, subject to legal requirements.
- Lodge a Complaint: You have the right to contact the relevant Data Protection Authority (your local data protection authority) if you believe your rights have been infringed.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Our Information Officer
To exercise any of your data rights or ask questions regarding our privacy practices, please contact SpeakReal Privacy Team at info@speakrealacademy.com.